Instructions & FAQ

BitWell Tutorial for Beginners

The first thing you need to know about how to trade on BitWell is how to get registered. Additionally, for a certain amount of withdrawals a…

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How to subimit a ticket

PC

The first step is to open the web page with a computer browser, wait for the page to load, and pull it to the bottom of the page to see ‘Submit…

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How to Change SMS Verification

Note:

Google or Email verification needs to be enabled before changing SMS Mobile Verification.For security purposes, the functions of withdrawal,…

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How to Set Fund Password

WEB:

Login to your BitWell account on https://www.bitwellex.com/, click on [User Centre] in the top right corner, then click on [Account Security]…

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How to complete ID verification

PC

1. Hover over your account on the right-hand side of the navigation bar, find and click on “User Centre”.

2. Select “KYC” in the “Account S…

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Be Wary of Phishing

Phishing is a type of cyber-attack, a series of actions in which attackers with malicious motives pose as reputable businesses in order to trick peopl…

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