Announcement on Definition of Illegal Tradings and Management Methods

Dear Users,

In order to maintain a good trading environment, resist some malicious users to take advantage of low-cost frequent short term trading to consume market liquidity, and protect the legitimate rights and profits of common users, BitWell now announce the clear definition of user trading violations and specific management measures.

  • For the same user to register multiple accounts for arbitrage, including but not limited to: through wash trades, market manipulation and self-dealing and other cheating behavior to trade, to win activity rewards, to get bonus and commission, etc.; through manipulation of the market for profit; using other unreasonable means to damage other users or the platform legitimate interests; through any other unreasonable market behavior to affect the normal operation of the platform trading, affecting other users normal trading. Once the above is found, account trading, internal transfers and withdrawals will be prohibited, the proceeds of the violation will be deducted, the principal will be confiscated, and no complaints will be accepted.
  • For the institution accounts repeatedly trade ultra-short to get commission, BitWell will deduct the earned commission, and stop the referral relationship, and will the will cancel the institution accounts status.


  • The content defined above is only one of the reference standards, and BitWell’s risk control will make automated identification based on trading behavior data.
  • The final interpretation of the judgment of wash trades, market manipulation and self-dealing and other cheating behavior belongs to BitWell.
  • If your account is restricted from trading, Please submit a ticket or send an email to [email protected], contact customer service for processing.

Thank you for your support of BitWell.

BitWell Team

BitWell is committed to building a fair and transparent global digital asset trading platform, providing investors with secure, convenient and intelligent blockchain derivatives trading services.


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